Sarandha Chauhan (Practice Manager)

Sarandha is the Chief Executive, Financial and Operating officer of Caritas Medical Centre in her overarching role as Practice Manager. She has been working at Caritas since its inception in April 2006.

Sarandha holds a Bachelor of Science (majoring in Chemistry and Botany), Master of Business Administration (Marketing major) and Higher Diploma in Software Engineering. She also possesses employment experience in an IT Security Training Company (as a marketing Co-Ordinator) and Mailing House (as a Client Service and Account Manager). Sarandha has been awarded a Statement of Attainment in the Leadership & Management course from the University of New England.

Sarandha regularly engages in professional development experiences pertaining to practice management and business administration, bringing a wealth of experience to patient care.  In particular, Sarandha has expertise in the administrative interface between patients and other agencies – be it for work related injuries, CTP claims, private and public hospital care facilities and private consultants’ rooms as they relate to general practice patients and their needs. Sarandha’s feedback and review has supported General Practice Advocacy for refinement of referral templates for St George Public Hospital outpatient clinics further enhancing equitable access to care for our community as well as volunteering services to assist the St George Division of General Practice.

About Me:

“I’m incredibly proud to be part of the Caritas family. Dr. Chauhan (my husband) and I began our practice in 2006, building on the foundation of his mother’s small clinic in a quiet Riverwood street. Since then, we’ve made significant strides to establish and operate our current facility. This growth has been made possible by the unwavering support of our loyal patients and dedicated staff. We’ve evolved from a solo practice to a team of two doctors, five staff members, two allied health providers, and four consulting rooms. The journey has had its challenges, but the hard work has been worth it, as reflected in the wonderful feedback we receive from our patients.

As a migrant, I have a deep appreciation for multiculturalism. I enjoy engaging with our patients about their cultures, festivals, food, and personal experiences—there’s so much to learn from the diverse backgrounds we encounter. I look forward to hearing about their travels, culinary adventures, and shopping tips. You might even catch me conversing with patients in my mother tongue, Hindi”.

Hobbies and Interests:

“I cherish spending time at home with my four kids—two human and two furry “kids.” The furry kids, of course, are the more adorable ones; they don’t talk back or argue, so no bias here!

When I’m not working in my home office, I enjoy arts and crafts activities like colouring, dot painting, and puzzles. You might even spot one of my creations in the practice! I have a special interest in crochet, knitting, embroidery, and stitching. I enjoy playing board games with my kids whenever they have time. For relaxation, I love watching TV. If you want to chat about a movie or a series on Netflix or Prime, or even Bollywood gossip, I’m all ears! I’m also a big fan of Bollywood dancing. Having trained as a student and taught dance at my daughter’s school has deepened my love for it, and I try to engage in this hobby whenever I can.

I take pride in my organisational skills—think folders, colour coding, and labelling. I’m always on the lookout for new and innovative ways to enhance the patient experience and make it as smooth and efficient as possible.

You’ll find me at the practice most mornings, so please stop by to chat and share your stories. I always look forward to hearing about people’s experiences. Caritas is very close to my heart, and I love working here alongside our wonderful staff and patients and their families”.

 Donna Devine (Practice Nurse)

Donna graduated from Edinburgh Napier University, Scotland with a Bachelor of Science in Adult Nursing. Donna has extensive nursing care experience from the U.K. to Australia in pre and post acute invasive surgery including areas such as Upper Gastrointestinal, Liver, Colorectal, Bariatric and general surgery/medicine.  Donna specialises in acute and basic wound care, post operative ongoing care, stoma therapy, bariatrics and all areas of general nursing care. She is a passionate nurse who takes great care and pride in all patients care pathways and experiences with the allied team to ensure a positive outcome with all care delivered.
Donna consults at Caritas Medical Centre on Monday, Wednesday and Friday mornings from 8:30am to 12:30pm

Fasiha Batool (Senior Medical Receptionist)

Fasiha joined the team at Caritas Medical Centre in December 2020 as a junior office assistant. She is now a Senior Receptionist. She is currently completing a Bachelor of Laws degree from the University of Technology Sydney. She has substantial customer service and leadership experience through her work at the International Convention Centre Sydney as well as previous role as a teacher at her community Saturday school. 

Kathlynn Nguyen (Junior Medical Receptionist)

Kathlynn joined the team at Caritas Medical Centre early 2023. She is currently studying a Bachelor of Applied Science (Occupational Therapy) at the University of Sydney. She has previous experience in customer service having worked in a hospitality environment. In her spare time she enjoys cooking, reading and spending time with her family and friends.

Madhavi Chauhan (Junior Medical Receptionist)

Madhavi has recently joined the admin team at Caritas Medical Centre.